{"id":19492,"date":"2016-09-27T18:00:37","date_gmt":"2016-09-27T15:00:37","guid":{"rendered":"https:\/\/www.arstone.eu\/onlineshop\/returns-policy\/"},"modified":"2024-10-08T13:46:53","modified_gmt":"2024-10-08T10:46:53","slug":"retourneren","status":"publish","type":"page","link":"https:\/\/www.arstone.eu\/nl\/shop\/retourneren\/","title":{"rendered":"RETOURNEREN"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row][vc_column]<div class=\"grve-element grve-message grve-bg-green\" style=\"\">  <i class=\"grve-icon fa fa-exclamation-circle\"><\/i>  <p>Je mag sommige\u00a0ARSTONE producten* in Basalt Gneiss die via www.arstone.eu zijn gekocht terugsturen binnen 14 kalenderdagen om welke reden dan ook.<\/p>  <i class=\"grve-close grve-icon-close\"><\/i><\/div>[vc_column_text css=&#8221;&#8221;]<strong>ONDER WELKE VOORWAARDEN MAG IK TERUGSTUREN?<\/strong><\/p>\n<p>Je kunt een product terugsturen wanneer het product aan onderstaande voorwaarden voldoet:<\/p>\n<ul>\n<li>Het product is verkoopbaar;<\/li>\n<li>Het product is compleet;<\/li>\n<li>Het product is in originele verpakking, voor zover mogelijk;<\/li>\n<li>Het product is niet speciaal voor jou gemaakt (maatwerk producten zoals: aquarium achterwanden groter dan 200\u00d760 cm, in stukjes gesneden producten, Nyasa, Red Sea, Zware module, XL-modules, XL Slimline, Amazonas XL, Laona, Rainforest modulen, Lege Artis 3D modules en alle ARSTONE-producten in Grey Gneiss\/Alpenkalk\/White);<\/li>\n<li>Het product is niet beschadigd\u00a0of gebruikt.<\/li>\n<\/ul>\n<p><strong>VERVOLGENS STUUR JE HET PAKKET RETOUR NAAR:<\/strong><\/p>\n<p><strong>AFstyle s.r.o., Podlesi 289,\u00a047123 Zakupy, Tsjechi\u00eb<\/strong><\/p>\n<p>Retouren verzonden naar een ander adres worden niet geaccepteerd!<\/p>\n<p>Alle terugvorderingen moeten binnen 14 dagen na ontvangst van de goederen per e-mail worden verzonden.<\/p>\n<p><strong>WAT ZIJN DE KOSTEN VOOR HET TERUGSTUREN?<\/strong><\/p>\n<p>Retourkosten zijn voor rekening van de klant.<\/p>\n<p>Als de goederen ons tijdens het transport beschadigd raken, zullen wij ze niet terugbetalen, dus we raden u aan om de goederen volledig te verzekeren en het pakket als &#8220;breekbar&#8221; te markeren wanneer u ze terugstuurt.<\/p>\n<p>Retourneren moet binnen 2 weken na de offici\u00eble opzegging per e-mail naar ons binnenkomen. Wij raden u aan om gebruik te maken van uitdrukkelijke of &#8220;priority&#8221; diensten.<\/p>\n<p><strong>IK HEB EEN VERKEERD OF BESCHADIGD PRODUCT ONTVANGEN<\/strong><\/p>\n<p>Wanneer je een verkeerd of beschadigd product hebt ontvangen, vragen wij om contact op te nemen met de klantenservice. We overleggen samen wat de beste oplossing is.<\/p>\n<p><strong>WANNEER KRIJG IK MIJN GELD TERUG?<\/strong><\/p>\n<p>Wanneer een product retour gestuurd is, zullen wij uiterlijk binnen 14 dagen, vanaf de retourmelding, het bedrag op je rekening terugstorten. Hoe je je geld terugkrijgt, is afhankelijk van hoe je de bestelling betaald hebt.\u00a0Verzendkosten en bankkosten worden niet terugbetaald[\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row][vc_column][vc_column_text css=&#8221;&#8221;]ONDER WELKE VOORWAARDEN MAG IK TERUGSTUREN? Je kunt een product terugsturen wanneer het product aan onderstaande voorwaarden voldoet: Het product is verkoopbaar; Het product is compleet; Het product is in originele verpakking, voor zover mogelijk; Het product is niet speciaal voor jou gemaakt (maatwerk producten zoals: aquarium achterwanden groter dan 200\u00d760 cm, in stukjes [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":41446,"menu_order":56,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"_monsterinsights_skip_tracking":false,"_monsterinsights_sitenote_active":false,"_monsterinsights_sitenote_note":"","_monsterinsights_sitenote_category":0,"footnotes":""},"class_list":["post-19492","page","type-page","status-publish","hentry"],"acf":[],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v28.0 - https:\/\/yoast.com\/product\/yoast-seo-wordpress\/ -->\n<title>RETOURNEREN - ARSTONE aquarium achterwanden<\/title>\n<meta name=\"description\" content=\"Je mag (bijna) alle\u00a0ARSTONE producten die via www.arstone.eu zijn gekocht terugsturen binnen 14 kalenderdagen om welke reden dan ook.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.arstone.eu\/nl\/shop\/retourneren\/\" \/>\n<meta property=\"og:locale\" content=\"nl_NL\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"RETOURNEREN - 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